Privacy Policy

Garage Door Parts Online (garagedoorparts.co.nz) Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

 

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information, Company Name or other details to help you with your experience.

 

When do we collect information?

We collect information from you when you register on our site, place an order, fill out a form or enter information on our site.

 

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

 To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
 To allow us to better service you in responding to your customer service requests.
 To quickly process your transactions.
 To send periodic emails regarding your order or other products and services.
 To follow up with them after correspondence (live chat, email or phone inquiries)

 

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?

We do not use cookies for tracking purposes. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since the browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. 
See Glideaway Garage Doors Information Sharing Policy for further relevant information.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
 Within 7 business days
We will notify the users via in-site notification
 Within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN-SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:
 Send information, respond to inquiries, and/or other requests or questions
 Process orders and to send information and updates pertaining to orders.
 Send you additional information related to your product and/or service
 Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CAN-SPAM, we agree to the following:
 Not use false or misleading subjects or email addresses.
 Identify the message as an advertisement in some reasonable way.
 Include the physical address of our business or site headquarters.
 Monitor third-party email marketing services for compliance, if one is used.
Honour opt-out/unsubscribe requests quickly.
 Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at:
sales@garagedoorparts.co.nz and we will promptly remove you from ALL correspondence.

Glideaway Garage Doors Information Sharing Policy

As a sub-division of Glideaway Garage Door Systems Ltd, Garage Door Parts Online reserves the right to pass any personal information shared on this website, through payment processes, accounts, or filled contact forms; on to Glideaway Garage Door Systems Ltd. This data would only be used to complete and update any database information or the like, and would never be shared with any third party companies.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

Garage Door Parts Online (garagedoorparts.co.nz)
17 Darragh Road, Feilding, Manawatu 4702
New Zealand
sales@garagedoorparts.co.nz
0508 611 166
Last Edited on 2018-06-25